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Microsoft 365 Business Voice—A Cloud-based VoIP Solution

If you’re already using Microsoft Teams to collaborate with colleagues, then Microsoft 365 Business Voice might not be new to you, however, if you’re not acquainted with this wonderful phone system, you’re in luck!

What is Microsoft 365 Business Voice and Who is it for?

Ideally for small to medium businesses, Microsoft 365 Business Voice is a cloud-based Voice over Internet Protocol (VoIP) phone system that allows you to make and receive calls via the Teams app.

The modern solution brings together all your communication methods into a single application, whether it’s a call with a client or a meeting with a team member.

What’s Included in Business Voice?

Enterprise-grade Phone System

Microsoft 365 Business Voice utilises Enterprise-grade VoIP. Why enterprise-grade? These unified communication systems are typically used by medium-to-large businesses and drastically cuts costs compared to traditional phone systems.

With the enterprise-grade phone system, your calls are securely delivered from Microsoft’s trusted cloud.

Microsoft’s Trusted Cloud

Microsoft’s cloud deliver’s built-in redundancy including guaranteed load balancing with 99.9% uptime.

Built-in Audio Conferencing

With Business Voice, you are able to add flexibility to your meetings by using a dial-in code to keep out uninvited users. With Business Voice, the dial-in number is integrated into each online meeting.

With the built-in audio conferring, up to 250 people can join an online meeting.

Calling Plan

With Microsoft 365 Business Voice, you can add a Calling Plan of your choice, to Teams. You can use new numbers to make calls or you can migrate existing ones. Users are able to make PSTN calls to any number.

PSTN (public switched telephone network) is the world’s collection of interconnected voice-oriented public telephone networks.”

Why Add Business Voice to Your Microsoft 365 Plan?

It’s Simple

Nothing is easier! You can save both time and money by using Business Voice instead of maintaining a PBX. Easily setup and manage your phone system via the Microsoft 365 admin console.

Make and Receive Calls on Any Device

With a single phone number you are able to stay connected across your PC, smartphone, or desk phone. All you need to do is install the app on these devices.

You Only Use a Single App

No need for different apps for chats or calls, with Business Voice you only make use of Microsoft Teams to make calls and send messages.

Make and Receive Calls from Anywhere Within Microsoft Teams

Our Microsoft consultants have the needed skills to set you up with a Microsoft 365 Business plan. All you need to do? Get in touch! We’ll give you a call, to discuss what is needed to get started.