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About Delights Web Services

A Nairobi IT company helping Kenyan and East African organisations run on reliable, secure and locally relevant technology since 2013.

Our story

Delights Web Services (DWS) was founded in 2013 and is headquartered at Uniafric House, Koinange Street, Nairobi. Over the years we have served more than 200 clients across Kenya and East Africa, from small businesses to larger institutions. We combine engineering with an understanding of how Kenyan organisations actually operate: M-Pesa payments, KRA eTIMS compliance, SHA, the Data Protection Act and the CBC curriculum.

Leadership

Eric Kimondo

Founder and CEO. Eric founded DWS in 2013 and leads the company's strategy, client relationships and delivery.

What we do

Cloud & Managed IT

Migration, monitoring, disaster recovery and day-to-day IT management.

AI & Data

Chatbots, analytics dashboards and automation.

Cybersecurity

Penetration testing, SOC-as-a-Service and KDPA compliance audits.

M-Pesa & Fintech

Daraja API integration, payment gateways and wallets.

Software Development

Custom web, mobile, ERP and CRM systems.

Ready-built software we install and support

Perfex CRM

Sales, invoicing and projects.

CompuLynx NEXX POS

Retail POS with KRA eTIMS.

MyChurch

Members, giving and communication.

Smart Hospital

Clinical, pharmacy and billing modules.

Smart School

Fees, exams and attendance.

How we work

  • Discovery: we learn your goals, systems and constraints.
  • Design and plan: clear scope, timelines and costs, with published pricing on our rate card.
  • Build and deploy: regular updates and careful cutovers.
  • Support and scale: ongoing monitoring and improvement.

Contact us

Uniafric House, Koinange Street, Nairobi
Phone / WhatsApp: +254 728 851 675
Email: eric@delights.co.ke

Get a free consultation
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